Privacy Policy
Last updated: March 1, 2026
1. Introduction
MyShortsFactory ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video creation platform.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, name, and profile details when you create an account
- Content: Videos, templates, scripts, and other content you create or upload
- Communications: Messages and feedback you send to us
- Payment Information: Billing details processed through our payment providers
2.2 Information Collected Automatically
- Usage Data: How you interact with our Service, features used, and time spent
- Device Information: Browser type, operating system, and device identifiers
- Log Data: IP addresses, access times, and pages viewed
- Cookies: Session and preference cookies to improve your experience
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve the Service
- Process your transactions and manage your account
- Generate and render video content using AI
- Send important notices and updates
- Respond to your inquiries and provide support
- Analyze usage patterns to enhance features
- Detect, prevent, and address technical issues and abuse
- Comply with legal obligations
4. AI and Content Processing
Our Service uses AI to generate video content. When you use our AI features:
- Your prompts and inputs are processed by our AI systems
- Generated content may be temporarily cached for performance
- We may use anonymized data to improve our AI models
- We do not use your content to train AI models without consent
5. Information Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Third parties that help us operate (hosting, analytics, payment processing)
- Legal Requirements: When required by law or to protect rights and safety
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- With Your Consent: When you explicitly agree to sharing
6. Third-Party Services
We use the following third-party services:
- Clerk: Authentication and user management
- Supabase: Database and storage
- Stripe: Payment processing
- AI Providers: Video and content generation
Each of these services has their own privacy policies governing their data practices.
7. Data Security
We implement appropriate technical and organizational measures to protect your information, including encryption in transit and at rest, secure access controls, and regular security assessments. However, no method of transmission or storage is 100% secure.
8. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time. Some information may be retained for legal or legitimate business purposes.
9. Your Rights
Depending on your location, you may have rights to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information
- Export your data in a portable format
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at privacy@shortsfactory.ai
10. Cookies
We use cookies and similar technologies to:
- Keep you signed in
- Remember your preferences
- Analyze usage and improve our Service
- Provide personalized experiences
You can manage cookie preferences through your browser settings.
11. Children's Privacy
MyShortsFactory is not intended for users under 13 years of age. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
12. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. Your continued use after changes indicates acceptance of the updated policy.
14. Contact Us
For questions about this Privacy Policy or our data practices, contact us at:
- Email: privacy@shortsfactory.ai